Frequently Asked Questions

UbayTech is a leading global supplier of premium mobile phone accessories and repair parts, serving B2B clients since 2012 with high-quality components and reliable service.

Yes, we specialize in wholesale and B2B partnerships. Contact our sales team for tiered pricing based on your order volume.

MOQ varies by product category. Most small parts have low MOQs, while bulk items may require larger quantities. Specific details are on each product page.

Express shipping (DHL/FedEx/UPS) typically takes 3-7 business days worldwide. Standard shipping takes 7-15 business days depending on the destination.

We ship to over 150 countries worldwide. If your country is not listed at checkout, please contact us for a custom shipping quote.

Yes, once your order is dispatched, you will receive a tracking number via email to monitor your shipment in real-time.

We offer an industry-leading 360-day warranty on manufacturing defects for all screen assemblies and most major components.

Email [email protected] with your order number and photos/videos of the defect. We will issue an RMA number within 24 hours.

For manufacturing defects or DOA items, we provide shipping labels or credit your account for return shipping costs.

We offer various quality grades, including Original (OEM), Premium Aftermarket, and Value-series. Each is clearly labeled for transparency.

Every screen undergoes a rigorous 3-step testing process: visual inspection, touch sensitivity testing, and display color/brightness calibration.

We accept Bank Transfer (T/T), PayPal, Western Union, and all major Credit Cards for your convenience.

Yes, all payments are processed through secure, encrypted gateways. We do not store your credit card information on our servers.